About the Speaker
Craig Smith is the Group Managing Director of Mazuma Mobile and ICT Reverse, both part of Lancaster Group Holdings Limited.
With more than two decades of leadership in the technology recycling and IT asset disposition (ITAD) industries, Craig has played a pivotal role in shaping the UK’s circular economy for electronic devices.
He founded ICT Reverse (originally ShP Limited) in 1999 after identifying a growing need for secure and environmentally responsible management of redundant mobile phones and IT equipment.
Over time, the company evolved into one of the UK’s leading ITAD providers, specialising in reverse logistics, secure data erasure and recycling with full audit trails and compliance to standards such as ADISA 8.0.
Building on this foundation, Craig expanded operations through Mazuma Mobile, founded in 2006, which quickly became a household name for mobile phone trade-ins. Mazuma pioneered fast, consumer-friendly services such as same-day payments, refurbishment, and resale of second-life devices. It has since developed into a multi-channel platform for buying, selling, and recycling a wide range of tech products.
In 2017, Craig became a director of Lancaster Group Holdings, the parent company overseeing both Mazuma and ICT Reverse, strengthening corporate governance and providing a framework for continued growth. Under this structure, he has overseen strategic investment, job creation in the Lancashire region and the expansion of both consumer and enterprise-focused services.
Craig’s leadership has been widely recognised. In 2024, he was named one of the UK’s Top 50 Most Ambitious Business Leaders by LDC, highlighting his achievements in driving innovation, sustainability, and growth in the technology recycling sector.
His approach balances commercial success with environmental responsibility, ensuring that millions of devices are securely processed, refurbished, or recycled in line with the highest data security and environmental standards.
Educated at Morecambe High School, Craig remains strongly connected to the local community. Based in the Lancaster and Morecambe area, he continues to champion regional economic development while building internationally recognised businesses that contribute to global sustainability goals.