Commerce Media Days MENA
October 2, 2025
08:30 |
Registration & Welcoming Coffee |
09:25 |
Opening Speech ![]()
Hans Christensen
Vice President and Manager
![]() ![]() Hans Christensen
Vice President and Manager
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About the Speaker
Hans Christensen is the Vice President and Manager of Dubai Technology Entrepreneur Campus (Dtec), the MENA region’s largest tech startup hub, an initiative of Dubai Silicon Oasis. Hans has spent the past decade leading Dtec, supporting 2,300 startups and currently hosting 1,000 ventures from over 75 countries, developing a sustainable entrepreneurial ecosystem with focuses including mobility, robotics, AI, cybersecurity, and more. Prior to Dtec, he ran Siemens’ tech nCubator and founded three startups, raising $10m in venture capital. He holds a BSc from Bentley University and an MBA from Hult University.
About Dubai Technology Entrepreneur Campus (Dtec)
An initiative of Dubai Silicon Oasis Authority, Dtec is designed to conveniently set up a new business in Dubai. From 100% business ownership, visa processing, 24/7 access, high speed wifi, a range of creative meeting and events spaces, Dtec has it all. Setting up a business has never been easier! For technology startups and entrepreneurs looking for flexible coworking or office space in Dubai for rent, Dtec offers a nurturing, supportive community from which to set up their new business. The largest technology innovation hub in the MENA region, the 10,000 sqm creatively designed workspace hosts an integrated ecosystem, home to hundreds of startups, SMEs and technology entrepreneurs from around the world. Got a great idea you want to see realized? Everything you need can be found in Dtec. Our coworking space encourages collaboration, our accelerator programs and funding arm give a young business set up in the UAE a head start, and our networking events ensure you get your name |
09:30 |
Overview of the consumer market in the UAE ![]()
Kirill Fediakov
Founder
![]() ![]() Kirill Fediakov
Founder
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About the Speaker
About Scrapy
Scrapy - online shop of company databases |
09:45 |
Offline Retail Media Driving Performance in Realtime ![]()
Ian Manning
Executive Director
![]() ![]() Ian Manning
Executive Director
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About the Speaker
Senior Executive with over 25 years’ experience in multiple markets throughout Europe, Middle East and Africa. Successful in scaling & leading high growth businesses, leading change initiatives, developing strong client and industry partnerships and nurturing talent within teams. Led commercial monetisation launch of Instagram across MENA. Keynote Speaker at conferences and events across the region and contributor to media industry opinion pieces. Currently leading the IAB MENA Digital Industry Association. Based in London and Dubai. Open to other locations.
About IAB MENA
The Interactive Advertising Bureau MENA (IAB MENA) is a non-profit trade association founded in 2019 that serves as the regional voice for the digital marketing and advertising industry in the Middle East and North Africa (MENA) region. Headquartered in Dubai, its mission is to foster the growth of digital advertising through data-driven insights, setting standards, and providing resources like masterclasses, surveys, and networking opportunities for its members. IAB MENA releases annual digital adspend reports, conducts research on the programmatic market, and hosts industry events to promote a sustainable digital future for the region. ![]()
Alisher Ziyaev
Associate Director - Retail Media
![]() ![]() Alisher Ziyaev
Associate Director - Retail Media
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About the Speaker
Alisher Ziyaev is a strategic retail and marketing leader with over 16 years of experience driving brand growth and transforming shopper experiences across the Middle East. He currently leads the retail media practice at Union Coop, the UAE’s largest consumer cooperative, where he is building the function from the ground up to unlock and deliver measurable value to brand partners. Prior to this, Alisher was instrumental in launching the retail media network at Majid Al Futtaim Retail, driving growth through cross-functional alignment of data, marketing, commercial, and operations teams. Earlier, he led trade marketing for Bosch and Beko in the UAE, and held commercial marketing roles in FMCG distribution and consulting, providing a comprehensive perspective across the retail value chain. Known for a shopper-first mindset, collaborative leadership, and a strong ability to convert insights into action, Alisher is dedicated to creating value for customers, brands, and retailers. He excels at the intersection of innovation and execution, helping businesses adapt and thrive in a dynamic retail landscape.
About Union Coop
Union Coop is considered one of the retail pioneers and the largest consumer cooperative in the UAE region with its 27 branches. It also owns eight shopping centers: Al Warqa City Mall, Etihad Mall, Al Barsha Mall, Al Barsha South Mall ,Nad Al Hamar Center ,Al Nahda ,Motor City and Silicon Oasis. The cooperative also launched a chain of stores under the name ‘Coop’, which represents a new concept of shopping as it includes 4 outlets in addition to one branch of the Mini Coop chain. Moreover, Union Coop is also the first consumer cooperative in the Middle East that incorporates ‘smart shopping’ in several of its branches, in addition to Consumer Happiness services. Union Coop contributes directly to supporting price stability through the promotional campaigns it implements by spending tens of millions of dirhams annually on discounts, real value promotions, prizes and others. ![]()
Mahmoud Maghraby
Regional Media Director, Middle East Africa & Global Emerging Markets
![]() ![]() Mahmoud Maghraby
Regional Media Director, Middle East Africa & Global Emerging Markets
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About the Speaker
With over 20 years of experience in media strategy and planning, I am currently serving as the Regional Media Director at Mars, driving impactful campaigns & transformation across the Middle East, Africa, and Global Emerging Markets. Expertise includes media planning, strategic leadership, and cross-regional market alignment. Passionate about fostering collaborative efforts to enhance brand growth and communication impact.
About Mars Snacking
Mars Snacking, part of the larger family-owned Mars, Incorporated, is a leading manufacturer of chocolate, gum, mints, and fruity confections, with well-known brands like M&M's®, Snickers®, and Skittles®. Based in Chicago, Illinois, with global operations in about 90 countries and around 34,000 employees, the company is known for its commitment to consumers, its impact on the planet, and the creation of "A Better World for Pets" through its parent company's diverse portfolio. ![]()
Raoul Zenon
General Manager
![]() ![]() Raoul Zenon
General Manager
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About the Speaker
Raoul Zenon is General Manager at Flywheel MENA, where he helps global and regional brands unlock growth through retail media, digital infrastructure, and go-to-market excellence across the GCC. With over 15 years of international leadership experience, Raoul has built commerce ecosystems for companies like L’Oréal, Mondelez, Pfizer, and Expedia across EMEA and APAC. Now based in Dubai, Raoul focuses on the next frontier of commerce in MENA: how retail media, predictive AI, and omnichannel strategies can turn digital complexity into commercial clarity. At the intersection of brand, platform, and agency, Raoul brings a unique perspective on how organizations can scale faster, localize smarter, and build future-ready commerce systems in one of the world’s fastest-growing digital economies
About Flywheel
Flywheel operates a leading cloud-based digital commerce platform across the world's major digital marketplaces. ![]()
Hammad Benjelloun
CEO & Co-Founder
![]() ![]() Hammad Benjelloun
CEO & Co-Founder
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About the Speaker
Hammad Benjelloun CEO and co-Founder of AiOO is a seasoned tech entrepreneur and innovator in the digital advertising space. With a background in finance and technology, Hammad has been instrumental in developing AI-driven solutions that address challenges in the evolving digital advertising landscape for the last two decades.
About Aioo
Introducing Aioo the world's first real-time audience-targeting programmatic Digital Out-of-Home (pDOOH) technology, proudly developed in Dubai by W Group Holding. AiOO redefines precision in outdoor advertising. This AI-powered platform enables brands to connect with audiences in real time, transforming how outdoor media is sold, measured, and experienced. AiOO marks a significant leap forward for the industry. ![]()
Dylan Temple Heald
Head of Programmatic (pDOOH)
![]() ![]() Dylan Temple Heald
Head of Programmatic (pDOOH)
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About the Speaker
Head of Programmatic at W Group’s Hypermedia, Dylan brings nearly two decades of digital media expertise, with the majority of his career dedicated to programmatic. He has worked and partnered with leading agencies and technology platforms across London, Europe, the Nordics and MENA, overseeing some of the world’s leading brands and their programmatic execution while building high-performing teams that delivered measurable growth. Dylan’s career spans senior leadership roles such as Head of Programmatic at Publicis Groupe MENA, where he led strategy and operations for agencies including Starcom, Zenith, Spark Foundry, Leo Burnett and Digitas, managing over 200 clients across multiple verticals. He also served as Regional Commercial Director at Yazle Global, driving digital innovation and omni-channel strategies across the MENA region, and as Sales Director at Sizmek, growing SaaS adoption among agencies and direct clients across Europe and the Middle East. Having built a strong track record of collaborating with global clients, big 6 holding groups, and boutique independent agencies, Dylan now brings his experience to Hypermedia. In his new role, he will lead the strategy and evolution of programmatic Digital Out-of-Home (pDOOH), helping brands and agencies unlock its full potential through real-time targeting, advanced measurement and data-driven delivery.
About Hypermedia
Hypermedia is an advertising company specializing in Digital Out-of-Home (DOOH) and Retail Media Experiences, with its headquarters in Dubai, UAE. Founded in 1999, it is a subsidiary of W Group Holding and is recognized as a leader in the Middle East's OOH sector. Hypermedia uses AI-powered tools and strategically placed media assets in locations like malls, public transport, and retail environments to create engaging campaigns for brands. |
10:15 |
Benefits of the retailers shoppers data for the brands ![]()
Saurabh Shukla
Head of Adtech – Retail Media - Landmark Digital
![]() ![]() Saurabh Shukla
Head of Adtech – Retail Media - Landmark Digital
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About the Speaker
Saurabh Shukla is a seasoned digital advertising leader with over a decade of experience in building scalable adtech solutions across the eCommerce and Publishing ecosystem. Currently serving as Head of Adtech at Landmark Group, he leads the Ad tech charter for the group’s Retail Media Division – Landmark reach in the Middle East. At Landmark Group, he is driving the evolution of a full-stack retail media offering, built on first-party data, contextual relevance, and performance-focused advertising. Saurabh has a proven track record of combining technology and commerce to unlock new monetization opportunities and deliver incremental revenue across digital platforms. His expertise spans ad monetization, audience strategy, programmatic, and product development — helping organizations simplify the advertising journey and drive business growth.
About Landmark Group
Landmark Group is a UAE-based multinational conglomerate known for its retail and hospitality businesses, founded by Micky Jagtiani. The group operates in various sectors including retail, hospitality, and logistics, with a presence in the Middle East, Africa, and India. They own and franchise a wide range of brands, including Centrepoint, Max Fashion, and Home Centre, among others. ![]()
Darine El Sabbagh
General Manager of E-commerce and Omnichannel
![]() ![]() Darine El Sabbagh
General Manager of E-commerce and Omnichannel
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About the Speaker
Darine El Sabbagh is currently serving as General Manager of E-commerce and OmniChannel at FACES (Chalhoub Group). Darine El Sabbagh is an accomplished, results-driven, innovative global marketing leader and revenue generation strategist, leveraging extensive experience to drive Darine has a proven track record of delivering success across a multitude of diverse industries and business segments, including eCommerce, technology, beauty and cosmetics, retail, insurance, banking, online trading, advertising, PR, and F&B. Darine is experienced in leading business strategies and planning efforts that drive growth and enable scalability, serving as an influential and engaging executive advisor. As a trusted resource and subject matter expert, Darine has been invited to participate and present at leading global industry engagements, including as a speaker, panelist, and moderator. Additionally, Darine has authored several publications on digital strategies and the tech startup space.
About FACES
FACES is the leading beauty omni-retailer with the latest fragrance, home fragrances, skincare, bath and body, makeup, haircare, and accessories in the region. With 23 years of presence and expertise in the Middle East and the Gulf market, 70 stores across 9 countries (UAE, Kuwait, Saudi Arabia, Egypt, Lebanon, Qatar, Jordan, Morocco & Bahrain) and an online presence. Being pioneers in beauty retail in the region has allowed FACES to offer you the most luxurious brands, providing you with the most glamorous makeup products, trends, and beauty experts to answer all your beauty questions. FACES seeks to leave you with an unforgettable experience while being emotionally connected in every beautiful moment. ![]()
Rahul Krishnan
Regional Head of eCommerce Performance Marketing
![]() ![]() Rahul Krishnan
Regional Head of eCommerce Performance Marketing
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About the Speaker
Rahul Krishnan is the Regional Head of eCommerce Performance Marketing at Beiersdorf for Emerging Markets. He drives digital transformation through full-funnel strategies, retail media capability building, and innovation-led test-and-learn frameworks. Prior to Beiersdorf, he led the Home Delivery business at Burger King India, forging strategic partnerships with Swiggy and Zomato to deliver triple-digit growth. He also brings experience from Purplle.com, one of India’s leading beauty e-retailers, where he led analytics and CRM, and began his career in strategy consulting with Cognizant Business Consulting.
About Beiersdorf
Beiersdorf is a German multinational company focused on personal-care products and pressure-sensitive adhesives. Headquartered in Hamburg, Germany, it has a strong global presence with over 20,000 employees and more than 160 affiliates worldwide. Beiersdorf's portfolio includes well-known brands like NIVEA, Eucerin, La Prairie, and Hansaplast/Elastoplast. The company operates in two main segments: Consumer Business, focusing on skin and beauty care, and tesa, specializing in self-adhesive products for various industries and consumers. ![]()
Sagarika Nayak
Director Customer Success & VOC
![]() ![]() Sagarika Nayak
Director Customer Success & VOC
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About the Speaker
Sagarika Nayak is an outcome-focused CX Leader with a dedicated 15-year journey marked by an unyielding passion for optimising Customer Experience. With a track record of leading impactful customer delight initiatives, she excels in fostering collaboration across cross-functional teams to achieve overarching organisational success.
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, home, properties and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.
Panels
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10:45 |
Redefining customer experience through retail media: Bridging insights and engagement ![]()
Faheem Ahmad
Head of Growth
![]() ![]() Faheem Ahmad
Head of Growth
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About the Speaker
Faheem is the Head of Growth at Chalhoub Group. Digital & growth leader with 15 years of experience in eCommerce & Omnichannel retail businesses.
About Chalhoub Group
Chalhoub Group is active in the luxury, fashion, and beauty sectors in the Middle East through three types of activities: distribution, regionally and locally in 8 countries; retail, with over 750 stores; and marketing services. Some of Chalhoub’s joint ventures, which allow a co-management with the brands, include Louis Vuitton, Dior Couture, Sephora, Fendi, Puig, Celine, Givenchy, Louboutin, and Havas. Some of the group's retail franchises include Saks Fifth Avenue, Loewe, Carolina Herrera, Swarovski, Lacoste, and Michael Kors. The distribution franchise includes L’Oréal Luxury. ![]()
Chirag Galundia
Head of Commerce MENA
![]() ![]() Chirag Galundia
Head of Commerce MENA
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About the Speaker
Chirag Galundia currently Heads the Commerce for Practice for MENA at Publicis Groupe based in Dubai. He comes with 14+ years of experience in the Indian E-Commerce and Digital space having worked with companies such as Wavemaker, GroupM, Aviva India and Snapdeal leading roles across commerce media, category management, strategic alliances, etc. ![]()
Tayab Hasan
Retail Media thought leader
![]() Tayab Hasan
Retail Media thought leader
About the Speaker
Tayab is a thought leader in Retail Media and Monetisation. He recently led Careem Ads and previously consulted multiple global grocery retailers ranging from Sobeys in Canada to Ocado Retail in the UK. Prior to that Tayab built up the Retail Media business at MAF Carrefour. Before the advent of Retail Media, Tayab led Media for Equity at Europe's leading media group. Earlier in his career he built tech ventures in APAC at Rocket Internet. He was educated at UCL, King's College London and Victoria College Jersey. ![]()
Sakshi Arora
Senior Manager - Advertising
![]() ![]() Sakshi Arora
Senior Manager - Advertising
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About the Speaker
Sakshi Arora is a Senior Manager at Noon Ads, leading non-endemic advertising and agency partnerships. With 9 years of experience in advertising and marketing, she specializes in business development and enabling brand launches on retail media platforms. She plays a key role in educating and empowering agency partners to work collaboratively, and has worked across categories including Banking, Travel, Insurance, Automotive, CPG, Media & Entertainment, Crypto and Fashion to drive growth through innovative, data-led solutions.
About Noon
Noon is a leading Middle Eastern technology and digital ecosystem company, founded in 2016 by Mohamed Ali Alabbar and Sam Shirazi Maqam, known for its noon.com e-commerce platform and expanding portfolio of services including Noon Grocery, NowNow on-demand delivery, and noon pay. Headquartered in Dubai, UAE, Noon's mission is to accelerate the region's digital economy and serve as a comprehensive digital hub for consumers and businesses. |
11:50 |
Coffee Break & Networking |
12:15 |
Transforming Addressability Through Clean Rooms in MENA ![]()
Oliver Klander
Commercial Director, MEA
![]() ![]() Oliver Klander
Commercial Director, MEA
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About the Speaker
Oliver (Oli, currently serving as the Commercial Director MENA) brings over 20 years of rich experience in the advertising ecosystem and has been instrumental in driving growth and fostering innovation in data collaboration between retailers and CPGs. Before stepping into this role, Oliver served as the Head of CPG (Consumer Packaged Goods) at LiveRamp for a number of years, where he delivered LiveRamp’s global CPG proposition. His leadership and knack for becoming a thought leader in the CPG retail space have allowed him to forge relationships with global giants like Kellanova, Mars, AbInBev, PepsiCo, and many others. Oliver has also been a prominent voice in the industry, speaking as a subject matter expert at various Retail Roundtable events, and sharing the stage with leading organizations such as IAB and at DMEXCO in Koln. Additionally, he hosts a podcast featuring industry professionals from the AdTech/MarTech space and the CPG industry, named www.notquite90seconds.com, showcasing his depth of knowledge and passion for the field. Oliver’s mission is to bring innovation and drive transformation data collaboration opportunities in the MENA region through the use of PET (Privacy Enhancing Technology) to enable data collaboration at scale for retail media.
About LiveRamp
LiveRamp Holdings, Inc., is a US SaaS company that offers a data connectivity platform whose services include data onboarding, the transfer of offline data online for marketing purposes. The company now known as LiveRamp was created from the combination of Acxiom and a company it acquired named LiveRamp in 2014. ![]()
Gagandeep Singh
Head of Analytics & Data Science
![]() ![]() Gagandeep Singh
Head of Analytics & Data Science
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About the Speaker
Gagandeep has rich and diverse leadership experience spanning multiple geographies EMEA and Asia Pacific across industries like Retail, FMCG, Telecom, BFSI, Fintech & Consulting. Worked with Global Brands like Vodafone, EY, Unilever, Network International, Landmark Group and e& in various capacities and rolls. Currently helping e& build enfuse ground up which is an all-encompassing ecosystem enabling data collaboration, monetization, Adtech, Martech, media commerce and AI driven use cases. A key accomplishment has been building the first of its kind CTV and Retail Media collaboration in the MENA region. He has also built Data Science & Analytics practices from scratch for entities like Landmark, Metlife, Network and media entertainment division at e& life. He is quite passionate and always on the look out for Innovative technologies and partnerships in the area of Adtech, martech and AI.
About e& life
A subsidiary of e& offering innovative digital and entertainment solutions through its content and distribution strategies. ![]()
Mazen Mroueh
Head of Performance Product, Operations & Retail Media
![]() ![]() Mazen Mroueh
Head of Performance Product, Operations & Retail Media
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About the Speaker
Mazen is a seasoned leader with extensive global experience in marketing and digital transformation, now based in Dubai. Currently the Head of Performance Product, building Retail Media for the group, he spearheads the strategic expansion of Retail Media Network (RMN) offerings, forging key partnerships with Landmark Exclusive, MAF/Carrefour, and Al Shaya. His focus is on building advanced RMN capabilities to drive significant value for clients. |
12:40 |
Bridging OOH with Retail Media: Driving Value for Retailers, Brands and Agencies ![]()
Dom Kozak
Director of Programmatic
![]() ![]() Dom Kozak
Director of Programmatic
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About the Speaker
Dom was the very first person leading programmatic out of home for JCDecaux in the UK almost ten years ago and is now pioneering the development of this data driven, flexible channel in the Middle East . Dom is also the founding member of the prOOH Practitioners Social Club, bringing programmatic out of home professionals together. His role at JCDecaux Middle East, as Director of Programmatic, sees him partner with technical, strategic, and commercial teams at some of the world's largest brands, agencies, and AdTech companies to create pDOOH campaigns that deliver real-world results. In April 2025 JCDecaux launched JCDecaux Play+, the first regional programmatic out of home offering in the Middle East covering Dubai, Abu Dhabi, Qatar, Bahrain and Saudi Arabia. The offer includes world leading, travel retail data partnerships bringing DOOH firmly into the region’s digital retail media ecosystem.
About JCDecaux Middle East
JCDecaux is a global out-of-home advertising company, reaching +890 Million people daily, with more than 1 million advertising panels in + 80 countries. JCDecaux is the only international player in the Middle East and has presence in 6 countries: United Arab Emirates, Kingdom of Saudi Arabia, Oman, Qatar, Bahrain and Kuwait. The Middle East business segment includes transport and street furniture advertising and offers a broad range of digital, static and experiential advertising solutions in strategic and highly sought-after locations and environments. It all started 50 years ago when Jean-Claude Decaux had an idea that would change cities across the world - to provide and maintain bus shelters free-of-charge paid for by advertising. Today, JCDecaux continues Jean-Claude Decaux’s vision, delivering public amenities funded by advertising and a powerful communications’ channel for brand and client partners. ![]()
Mazen Mroueh
Head of Performance Product, Operations & Retail Media
![]() ![]() Mazen Mroueh
Head of Performance Product, Operations & Retail Media
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About the Speaker
Mazen is a seasoned leader with extensive global experience in marketing and digital transformation, now based in Dubai. Currently the Head of Performance Product, building Retail Media for the group, he spearheads the strategic expansion of Retail Media Network (RMN) offerings, forging key partnerships with Landmark Exclusive, MAF/Carrefour, and Al Shaya. His focus is on building advanced RMN capabilities to drive significant value for clients. ![]()
Harish Pandey
Head of Revenues – Retail Media
![]() ![]() Harish Pandey
Head of Revenues – Retail Media
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About the Speaker
Harish Pandey is a seasoned digital and programmatic strategist with over 15 years of experience in retail media, publisher monetization, ad-tech, and audience profiling. As the Head of Revenues – Retail Media at Landmark Group, he leads efforts to drive revenue growth by leveraging the group's extensive online and offline retail presence, shaping one of the fastest-growing retail media networks in the region.
About Landmark Group
Landmark Group is a UAE-based multinational conglomerate known for its retail and hospitality businesses, founded by Micky Jagtiani. The group operates in various sectors including retail, hospitality, and logistics, with a presence in the Middle East, Africa, and India. They own and franchise a wide range of brands, including Centrepoint, Max Fashion, and Home Centre, among others. ![]()
Alisher Ziyaev
Associate Director - Retail Media
![]() ![]() Alisher Ziyaev
Associate Director - Retail Media
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About the Speaker
Alisher Ziyaev is a strategic retail and marketing leader with over 16 years of experience driving brand growth and transforming shopper experiences across the Middle East. He currently leads the retail media practice at Union Coop, the UAE’s largest consumer cooperative, where he is building the function from the ground up to unlock and deliver measurable value to brand partners. Prior to this, Alisher was instrumental in launching the retail media network at Majid Al Futtaim Retail, driving growth through cross-functional alignment of data, marketing, commercial, and operations teams. Earlier, he led trade marketing for Bosch and Beko in the UAE, and held commercial marketing roles in FMCG distribution and consulting, providing a comprehensive perspective across the retail value chain. Known for a shopper-first mindset, collaborative leadership, and a strong ability to convert insights into action, Alisher is dedicated to creating value for customers, brands, and retailers. He excels at the intersection of innovation and execution, helping businesses adapt and thrive in a dynamic retail landscape.
About Union Coop
Union Coop is considered one of the retail pioneers and the largest consumer cooperative in the UAE region with its 27 branches. It also owns eight shopping centers: Al Warqa City Mall, Etihad Mall, Al Barsha Mall, Al Barsha South Mall ,Nad Al Hamar Center ,Al Nahda ,Motor City and Silicon Oasis. The cooperative also launched a chain of stores under the name ‘Coop’, which represents a new concept of shopping as it includes 4 outlets in addition to one branch of the Mini Coop chain. Moreover, Union Coop is also the first consumer cooperative in the Middle East that incorporates ‘smart shopping’ in several of its branches, in addition to Consumer Happiness services. Union Coop contributes directly to supporting price stability through the promotional campaigns it implements by spending tens of millions of dirhams annually on discounts, real value promotions, prizes and others. ![]()
Sagarika Nayak
Director Customer Success & VOC
![]() ![]() Sagarika Nayak
Director Customer Success & VOC
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About the Speaker
Sagarika Nayak is an outcome-focused CX Leader with a dedicated 15-year journey marked by an unyielding passion for optimising Customer Experience. With a track record of leading impactful customer delight initiatives, she excels in fostering collaboration across cross-functional teams to achieve overarching organisational success.
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, home, properties and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.
Panels
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James Allison
Director Market Development
![]() ![]() James Allison
Director Market Development
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About the Speaker
About Advertima
Advertima is a Swiss-based retail media technology company founded in 2021 that specializes in transforming in-store shoppers into retail media audiences using 3D computer vision and machine learning. Their API-centric platform integrates with existing retail media ecosystems to offer online-like performance marketing and data-driven insights for brands, while enhancing shopper experiences through privacy-compliant, anonymized data. |
13:30 |
Lunch & Networking
VIP Lunch
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14:30 |
Beyond Vanity Metrics: Driving Real Results ![]()
Daniel Young
Managing Director
![]() ![]() Daniel Young
Managing Director
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About the Speaker
Daniel Young is the Managing Director of InMotion, Choueiri Group’s specialist programmatic and outcome-based solutions provider. With 17+ years of global experience across New Zealand, London, and Dubai, he has driven digital transformation for brands including The Weather Channel, VEVO, and AOL. A data-driven strategist, Daniel is recognized for turning analytics and innovation into measurable growth and impact.
About InMotion
InMotion is an outcome-based programmatic solutions provider within the Choueiri Group, offering AI-driven advertising, custom audience and inventory curation, and managed services for the MENA region and beyond. Founded in 2020 with headquarters in Dubai, it partners with brands, agencies, and media companies to drive growth through data-driven strategies, leveraging market-leading platforms and technologies to maximize campaign performance across various digital channels. ![]()
Dylan Temple Heald
Head of Programmatic (pDOOH)
![]() ![]() Dylan Temple Heald
Head of Programmatic (pDOOH)
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About the Speaker
Head of Programmatic at W Group’s Hypermedia, Dylan brings nearly two decades of digital media expertise, with the majority of his career dedicated to programmatic. He has worked and partnered with leading agencies and technology platforms across London, Europe, the Nordics and MENA, overseeing some of the world’s leading brands and their programmatic execution while building high-performing teams that delivered measurable growth. Dylan’s career spans senior leadership roles such as Head of Programmatic at Publicis Groupe MENA, where he led strategy and operations for agencies including Starcom, Zenith, Spark Foundry, Leo Burnett and Digitas, managing over 200 clients across multiple verticals. He also served as Regional Commercial Director at Yazle Global, driving digital innovation and omni-channel strategies across the MENA region, and as Sales Director at Sizmek, growing SaaS adoption among agencies and direct clients across Europe and the Middle East. Having built a strong track record of collaborating with global clients, big 6 holding groups, and boutique independent agencies, Dylan now brings his experience to Hypermedia. In his new role, he will lead the strategy and evolution of programmatic Digital Out-of-Home (pDOOH), helping brands and agencies unlock its full potential through real-time targeting, advanced measurement and data-driven delivery.
About Hypermedia
Hypermedia is an advertising company specializing in Digital Out-of-Home (DOOH) and Retail Media Experiences, with its headquarters in Dubai, UAE. Founded in 1999, it is a subsidiary of W Group Holding and is recognized as a leader in the Middle East's OOH sector. Hypermedia uses AI-powered tools and strategically placed media assets in locations like malls, public transport, and retail environments to create engaging campaigns for brands. |
15:00 |
Mobile integration and omnichannel strategies for Retail Media ![]()
Syed Zeeshan Ali
Regional Technology Lead - Middle East, Pakistan, Turkey, Africa and Germany
![]() ![]() Syed Zeeshan Ali
Regional Technology Lead - Middle East, Pakistan, Turkey, Africa and Germany
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About the Speaker
Zeeshan comes with solid experience of fourteen years in the technology industry. In his career, he has had the opportunity to work with a diverse set of organizations including Hewlett Packard Enterprise (HPE), Apollo Telecom, Metis International, Dubizzle group. At Pizza Hut, Zeeshan is responsible for developing and executing the Digital strategy that aligns with global QSR priorities for the TAG & MEP regions. Zeeshan holds an MBA degree from Lahore University of Management Sciences (LUMS), Pakistan, where he had the chance to dive deep into Project Management and Management of Information Technology. He completed his Bachelor’s degree in Computer Science from the University of Windsor, Canada.
About Yum! Brands
Yum! Brands, Inc. is an American multinational fast food corporation. It is a spin-off of PepsiCo, after they acquired KFC, Pizza Hut, and Taco Bell. PepsiCo divested the brands in 1997, and these consolidated as Yum! ![]()
Alisha Malik
eCommerce Lead, Middle East
![]() ![]() Alisha Malik
eCommerce Lead, Middle East
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About the Speaker
Alisha Malik, an eCommerce specialist with 10 years of experience spanning across brands and eRetailers, has driven top line growth and profitable market expansion, while also successfully launching new product categories. She excels in leading the digital path to purchase with a strong bias for innovation in digital solutions to drive the customer experience and enhance business results.
About FrieslandCampina
FrieslandCampina is a large, international dairy company with a cooperative history, owning and operating through the Zuivelcoöperatie FrieslandCampina U.A., which is owned by 14,634 dairy farmers in the Netherlands, Belgium, and Germany. The company processes milk into a wide range of dairy products and ingredients, with a global presence and a significant impact on the dairy industry. ![]()
Tariq Ziyad
CX & Loyalty Manager GCC
![]() ![]() Tariq Ziyad
CX & Loyalty Manager GCC
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About the Speaker
Tariq Ziyad is a marketing and customer experience professional with an MBA focused on customer loyalty and CX in high-end retail. With over 13 years of experience, he specializes in CRM, loyalty, and omnichannel engagement across diverse retail landscapes. Tariq is known for designing data-led strategies that connect insight with execution, driving customer retention, lifetime value, and brand affinity. His background combines deep knowledge in digital transformation, behavioral marketing, and performance-driven customer programs.
About Abdul Samad Al Qurashi
Abdul Samad Al Qurashi is a luxury perfume house founded in 1852, known for its high-quality oud, musk, and other fragrances. The brand has a rich heritage and tradition, having been passed down through generations. They offer a wide range of perfumes, including oud blends, Bakhoor, and other unique fragrances. ![]()
Sarah Soufan
Business Partnership Manager
![]() ![]() Sarah Soufan
Business Partnership Manager
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About the Speaker
With ten years of experience in Digital Marketing, I've honed my focus on the retail vertical. As a Business Partnership Manager at TikTok, I've dedicated my efforts to amplifying the presence of retailers on the platform. My focus revolves around creating a distinctive voice for brands within the TikTok community, fostering stronger brand integration through community commerce. My passion lies in harnessing TikTok as a powerhouse for retail brands, providing a genuine platform for them to connect authentically with their audience. At TikTok, our relentless pursuit involves exploring and implementing cutting-edge strategies tailored to the platform's unique dynamics. The goal is not just for brands to exist on the platform but to thrive in its vibrant ecosystem.
About TikTok
TikTok is the world's leading destination for short-form video. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. ![]()
Sagarika Nayak
Director Customer Success & VOC
![]() ![]() Sagarika Nayak
Director Customer Success & VOC
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About the Speaker
Sagarika Nayak is an outcome-focused CX Leader with a dedicated 15-year journey marked by an unyielding passion for optimising Customer Experience. With a track record of leading impactful customer delight initiatives, she excels in fostering collaboration across cross-functional teams to achieve overarching organisational success.
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, home, properties and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.
Panels
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15:40 |
Retail Media panorama in MENA ![]()
Ulyana Vilkina
Regional Marketing Manager UAE
![]() ![]() Ulyana Vilkina
Regional Marketing Manager UAE
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About the Speaker
Marketing manager with solid experience of work in FMCG and Retail across traditional trade and e-commerce retail.
About Fix Price
Fix Price Group is an international retail chain offering a wide variety of products for the whole family at low, fixed prices. Fix Price stores feature over 2,000 products across various categories: home goods, household chemicals, cosmetics and hygiene products, stationery and books, clothing and toys, as well as food, beverages, and much more. In addition to everyday items, we constantly introduce exciting new products, as well as seasonal and holiday essentials, to surprise our customers and bring them joyful experiences. Our unique and constantly changing assortment, combined with low prices, creates a treasure hunt atmosphere. Our main focus is on customers and their needs. We open modern stores so that more families can enjoy convenient and affordable shopping! ![]()
Rasha Hamzeh
Managing Director
![]() ![]() Rasha Hamzeh
Managing Director
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About the Speaker
With 15 years of experience in the marketing industry, Rasha has worked across the MENA region, leading initiatives across diverse sectors including e-commerce, automotive, travel, government, luxury, retail, FMCG, CPG, hospitality, telecommunications, financial services, and entertainment. Driven by a passion to evolve the marketing landscape, Rasha aims to inspire brands to rethink their strategies in ways that drive stronger business outcomes. She remains committed to continuously learning, thinking creatively, and delivering impactful results.
About The Inhouse Agency
Our focus is on building a community of individuals who are passionate and skilled in delivering exceptional work. Our community includes students and agencies who are dedicated to providing high-quality marketing and business consulting services to brands that want to transform their business. We understand that each business is unique, and that there is no one-size-fits-all solution when it comes to marketing and business consultancy. That's why we take a data-driven approach to our consulting services, using the latest industry trends and insights to develop strategies that are both effective and innovative. Whether our clients are looking to improve their brand awareness, increase their customer engagement, or expand their market reach, our team is equipped to deliver the results they need. We work closely with our clients to ensure that our strategies are aligned with their business objectives, and that they deliver tangible results that drive growth and profitability. As a part of our commitment to our community, we offer a range of training and development opportunities to help our members build their skills and expertise. From online training programs to in-person workshops, we provide our members with the resources they need to stay ahead of the curve and deliver exceptional work. So whether you're a business owner looking to transform your brand, or a student or agency looking to build your skills and expertise, we invite you to join our community and start making a difference today. Together, we can achieve greatness and drive meaningful change in the world of marketing and business consultancy. ![]()
Ahmed Alhob
Marketing Manager
![]() ![]() Ahmed Alhob
Marketing Manager
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About the Speaker
A seasoned marketing leader with over 10 years of experience driving brand growth and customer engagement across digital and traditional channels. With a strong background in retail and e-commerce, Ahmed has led high-impact campaigns, launched successful go-to-market strategies, and helped brands scale through data-driven, omnichannel marketing. His expertise lies in bridging creative vision with performance-focused execution in today’s fast-evolving commerce landscape.
About Abdullah AlOthaim Markets
Abdullah Al-Othaim Markets Company is a Saudi Arabia–based joint stock company, currently operating in Saudi Arabia and Egypt. Its main activities are food wholesaling, grocery stores, and malls. As of 2017 the company operated 183 stores – 143 supermarkets and hypermarkets, 27 convenience stores, and 13 wholesale outlets in Saudi Arabia, and 31 stores in Egypt. ![]()
Amit Nanani
General Manager
![]() ![]() Amit Nanani
General Manager
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About the Speaker
Amit Nanani is a senior retail leader with 28+ years of experience across lifestyle, consumer tech, and telecom sectors in the GCC and India. He has driven growth, omni-channel transformation, and commerce media innovation for brands like Samsung, Dyson, Sony and Bharti Airtel. Currently based in Muscat, Amit specializes in data-led retail strategies, in-store monetization, and building future-ready commerce ecosystems. He holds an MBA from Manchester Business School.
About SARCO
Al Seeb Technical Establishment LLC, also known as SARCO, is a company based in Oman, part of the Al Mana Group, a Qatari business house. SARCO is involved in trading, contracting, and turnkey projects, with a focus on consumer electronics, home appliances, and other related areas. The company was founded in 1977 and is known for its "Making Life Easier" philosophy for clients and stakeholders. ![]()
Sagarika Nayak
Director Customer Success & VOC
![]() ![]() Sagarika Nayak
Director Customer Success & VOC
![]()
About the Speaker
Sagarika Nayak is an outcome-focused CX Leader with a dedicated 15-year journey marked by an unyielding passion for optimising Customer Experience. With a track record of leading impactful customer delight initiatives, she excels in fostering collaboration across cross-functional teams to achieve overarching organisational success.
About GMG
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, home, properties and logistics sectors. On a mission to inspire others to live well and win in ways that make the world better.
Panels
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16:25 |
Retail media market : Standardization, confidence and transparency issues ![]()
Arpit Nanda
Director of Product for Growth and Monetisation
![]() ![]() Arpit Nanda
Director of Product for Growth and Monetisation
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About the Speaker
Arpit is the Director of Product for Growth and Monetisation at Careem. He leads customer experience and growth initiatives, overseeing the customer journey across activation, engagement, cross-sell, and retention. He also manages the monetisation of customer experiences, connecting Careem users with partners to drive mutual growth. Arpit currently manages a team of six and is passionate about using ads as a growth engine to benefit both customers and partners.
About Careem
Careem is building ‘the everything app’ for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan. In 2019, we were acquired by Uber for $3.1 billion USD, solidifying our position as the biggest unicorn in the Middle East and providing new opportunities for startups in the region. This acquisition allowed us to bring some of the best talent into our organisation, which was a critical part of our growth strategy. Now, we're excited to explore synergies with the global technology investor e& following their $400 million investment in the Careem Super App. With two strong partners in e& and Uber, we're looking forward to building category-leading verticals and scaling the Super App across our key markets. ![]()
Amit Kumar
Head of Retail Media & Marketing Analytics
![]() ![]() Amit Kumar
Head of Retail Media & Marketing Analytics
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About the Speaker
Seasoned professional in Digital, & Marketing Analytics with decades of experience across diverse industry verticals, including Fortune 500 financial organizations, media companies, retail, and eCommerce.
About Alshaya Group
Alshaya Group is a multinational retail franchise operator headquartered in Kuwait. It operates nearly 70 consumer retail brands across the Middle East and North Africa, Türkiye, and Europe. ![]()
Jaya Swaminathan
Consultant
![]() Jaya Swaminathan
Consultant
About the Speaker
Jayalakshmi Swaminathan is a Retail Media & GTM leader with 10 years of global experience in ecommerce and advertising. A former Amazonian, she has driven marketplace growth and digital innovation across EMEA and North America. She is passionate about shaping the future of retail media in MENA and frequently engages in industry conversations on marketing and technology. |
16:50 |
Networking Coffee |
Registration & Welcoming Coffee
October 2, 2025, 08:30 - 08:30
Offline Retail Media Driving Performance in Realtime
October 2, 2025, 09:45 - 10:15
Moderated by: Ian Manning – Executive Director – IAB MENA
Benefits of the retailers shoppers data for the brands
October 2, 2025, 10:15 - 10:45
Moderated by: Sagarika Nayak – Director Customer Success & VOC – GMG
Redefining customer experience through retail media: Bridging insights and engagement
October 2, 2025, 10:45 - 11:15
Moderated by: Tayab Hasan – Retail Media thought leader
Coffee Break & Networking
October 2, 2025, 11:50 - 12:15
Transforming Addressability Through Clean Rooms in MENA
October 2, 2025, 12:15 - 12:40
Bridging OOH with Retail Media: Driving Value for Retailers, Brands and Agencies
October 2, 2025, 12:40 - 13:30
Moderated by: Sagarika Nayak – Director Customer Success & VOC – GMG
VIP Lunch
by Hypermedia I AiOO
October 2, 2025, 13:30 - 14:30
Lunch & Networking
October 2, 2025, 13:30 - 14:30
October 2, 2025, 14:30 - 15:00
Beyond Vanity Metrics: Driving Real Results
October 2, 2025, 14:30 - 15:00
Sustainable growth doesn’t come from chasing clicks or vanity metrics. It comes from combining the right data, strategy, and KPIs to make smarter decisions and deliver measurable impact. This session will show how to cut through the noise, tackle fraud, and focus on outcomes that truly move the needle.
October 2, 2025, 15:00 - 15:40
Mobile integration and omnichannel strategies for Retail Media
October 2, 2025, 15:00 - 15:40
Moderated by: Sagarika Nayak – Director Customer Success & VOC – GMG
October 2, 2025, 15:40 - 16:20
Retail Media panorama in MENA
October 2, 2025, 15:40 - 16:20
Moderated by: Sagarika Nayak – Director Customer Success & VOC – GMG
October 2, 2025, 16:25 - 16:55
Retail media market : Standardization, confidence and transparency issues
October 2, 2025, 16:25 - 16:55
Moderated by: Jaya Swaminathan – Consultant
October 2, 2025, 16:50 - 16:50
Networking Coffee
October 2, 2025, 16:50 - 16:50